Tools, People, and Resources: The Fuel that Drives RTW Excellence

10:00 – 11:00 am

Crystal Ballroom H
Convention Level

This hour focuses on the nuances of applying successful return-to-work initiatives. The most impactful programs integrate the broker, employer, carrier/TPA, defense counsel, and nurse case manager in the process. It’s important for all interested parties to understand the intent of engaging return-to-work, the goals associated, and the opportunity to resolve claims through this process — even when determining that return-to-work is impossible.

Natalie Torres
Senior Director of Client Solutions
Workfinders USA
Brookfield, WI

Brian Palmer
Construction Claims Team Leader
Willis Towers Watson
New York, NY

Claire Muselman
Director of Workers’ Compensation Recovery
Continental Western Group
Des Moines, IA

Ann Berenz
Director Workers Compensation Claims
Starr Companies
Hartland, WI and Atlanta, GA


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