Talent Infusion: Internships, Mentorships, And Succession Planning And What They Mean To Work Comp Industry

1:00 – 2:00 pm

Grand Ballroom 7A
Convention Level

Attracting and retaining talent are challenges faced by many organizations in virtually all industries. The global pandemic amplified an already existing labor and talent shortage faced by most industry players, including the workers’ compensation space. The industry has struggled for years to find ways to attract top talent, and organizations have been struggling to find new avenues and ways to make workers’ compensation a more appealing career path. Once hired, talent management, employee development and succession planning are critical for retention and organizational growth and success. Our panel will talk about their own personal experiences related to professional development and advancement as well as hiring, coaching and managing team members. They will also share insights related to best practices in talent management and succession planning. This session promises to be engaging and beneficial to both professional and organizational success.

Scott Westman
SVP, Casualty Operations
Lake Mary, FL

Michele Maffei
Director of Workers’ Compensation
Lakeland, FL

Steve Figliuolo
Principal Program Lead, Enterprise Risk
Atlanta, GA

Josh Smith
Global Head of Talent Management
Chicago, IL


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