WC Pros Aim to Help Transition Industry Through ‘Brain Drain’

Nancy Grover

Sarasota, FL (WorkersCompensation.com) – The oft discussed talent crisis could be a disastrous brain drain for the workers’ compensation system. Or it can be a great opportunity to take the industry to the next level, say a panel of experts.

One thing is certain: “it’s no longer the looming crisis, it’s here. It’s at our front door,” said Rachel Fikes CXO and director of the Workers’ Compensation Benchmarking Study at Rising Medical Solutions.

With that in mind, Fikes joined a group of seven industry leaders focused on bringing new talent to the workers’ compensation system. The group, calling themselves The Transitions, held the first of what will be an aggressive series of webinars with each speaker addressing a particular focus area to help those in the industry develop plans to handle the influx and outflux of talent.

“It’s not meant to be an academic exercise, with a passive listening audience. We want you to be engaged; we invite you to ask questions, make notes,” said Mark Pew, SVP of Product Development and Marketing for Preferred Medical. “We hope at the end you have a notebook with a series of ‘to do’ items, actionable items both personal and professional.”

While it may seem like a daunting concept, the speakers said each of the webinars will help attendees identify particular issues and develop strategies.

“We ca say a lot of smart stuff, but you leave a webinar and go back to your normal thing,” said Barry Bloom,. managing principal of The bdb Group. “We wanted to give tangible, actionable processes that would include the changing of our companies … What we wanted to do is an actual roadmap for [each] actual subject matter, which can be by itself or create an incredibly valuable plan to create changes we are discussing.”

The Transitions has been in the making for more than a year. There is a LinkedIn page and group, database, and YouTube channel.

Focus Webinars

January was national mentorship month, an appropriate time to ‘Reimagine Mentorship.’ Pew said he’s been highly influenced by a number of people both inside and out of the industry. “Helen Patterson was a really great mentor to me and helped me deal with the media and to write. She really helped me figure out how to be a professional when it comes to that,” he said of the PR guru. “Stuart Colburn is the reason for the RX professor (Pew’s blog). I saw Stuart speak and went to talk to him … If you think of mentorship, it’s not necessarily about being the best employee, it’s about being the best human being. That’s the mentorship that has a final and lasting personal connection.”

The group has created the Mentor Protégé Connection Program to help link potential mentors and mentorees.

The very first webinar, held recently, was WC Benchmarking Study: Change Your Organization’s Talent Crisis Trajectory. Individuals and organizations can begin to address the talent change by stopping, collaborating and listening. “Figure out where you are so you know what the jumping off point is,” Fikes said. “You can’t improve what you don’t measure. You need to know where problems are in the industry.

Additional webinars will deal with issues including Reimagine management style, Reimagine communication models, Reimagine business practices, Reimagine technology strategies, and Reimagine marketing methods.

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