The PEO Model: Best Practices for Optimal Outcomes in Claim Management

10:15 – 11:15 am

Grand Ballroom 7B
Convention Level
(Entrance through corridor between Grand Ballrooms 7 & 8)

This panel of representatives from the PEO industry, their carrier partners and the legal field will provide useful insight to assist you in strengthening your claims management program. This session will address creating the optimal PEO and carrier claims’ team through communication and finding the “sweet spot” where carriers get the benefit of the PEO’s claim knowledge. Some of the important topics that will be discussed are challenges with claim reserves, along with managing large loss claims and return to work programs.

Torben Madson, Attorney
The PEO Law Firm
Deputy General Counsel for FAPEO
Apalachicola, FL

Tish Cooke
Workers’ Compensation Claim Manager
Top Build
Daytona, FL

Christopher E. Dennis, Attorney
Rissman, Barrett, Hurt, Donahue, McLain & Mangan, PA
Orlando, FL

Heidi Sellers
Director of Client Services
Next Level Administrators
Bradenton, FL

Bob Richards
Account Manager II
Metairie, LA


View All Sessions