State Auditing: File Handling From an Audit Point of View

2:15 – 3:15 pm

Magnolia Ballrooms 4 – 6
Convention Level

Join us as we explore file handling through a state audit point of view. Every carrier or self-insured entity is subject to audit as often as is warranted to ensure that it is fulfilling its workers’ compensation obligations. As a seasoned professional, notice of a state audit can leave you wondering whether you’ve done everything required to conform to audit standards. As a new adjuster you might even wonder, what is a state audit and what are they looking for? During our one hour course, we will review state audit categories, the passing requirements, potential fines and a general discus- sion on how you can have favorable audit outcomes. During this session, you will hear from industry leaders as well as a former state auditor. If you’re a team leader, oversee operations or are in charge of compliance, this session will be one you don’t want to miss. Our interactive session promises to be one of the most enlightening and engaging discussions you will hear and we invite you to be part of the conversation. (See newly created breakout session on Division Awards for Audit Excellence on page 83.)

Christine L. Jermin Sr.
Claim Manager
Maitland, FL

Nancy Brightwell, ACA
Claims Team Manager
Next Level Administrators
Bradenton, FL

Kathy Green
Senior Workers’ Compensation Manager
Virtual, FL

Gabe Hayes
Branch Manager
Gallagher Bassett
Tampa, FL


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