Just When We Thought It Was Safe . . . The Perfect Storm

1:00 – 2:00 pm

Grand Ballroom 7A
Convention Level

From staffing shortages to cyberattacks, global pandemics, and supply chain disruptions, organizations rely on operational resilience to defend themselves against a variety of ever evolving risks. In this one hour session, we will cover five key trends impacting risk managers today and focus specifically on the impact to workforce readiness, resilience, health and wellness and ultimately workers’ compensation claims. Our expert panel of risk professionals and data scientists will discuss how robust, data driven risk management tools can provide crucial visibility into current and future risks facing organizations. We will review the causes, effects, and valuable lessons learned from real life experiences ranging from cost mitigation practices to the use of data analytics to guide risk professionals to achieve superior outcomes.

Vilma Palma-Blackmon
Senior Vice President – U.S. Claims Operation
Gallagher Bassett
Miami, FL

Javier Garza
Claims Manager
Houston, TX

Rosa Royo
Director of Workers’ Compensation
Miami-Dade County Public Schools
Miami, FL

Dan Link
VP, Consultative Analytics
Gallagher Bassett
Rolling Meadows, IL

Marsha Wood
Human Resources Health and Wellness Manager
Volkswagen Group of America
Chattanooga, TN


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