How Mediators Win Friends, Influence Litigants, and the Power of an Apology (Breakout Session 2B)

10:00 – 11:00 am

Grand Ballroom 8B
Convention Level


All successful mediators have special human dynamics tools in their toolbox. Learn some of the best tips and tools mediators use to influence litigants and attorneys, to persuade clients and the opposition. This session will provide you with an opportunity to learn about and consider how effective these approaches might be before you adopt them. It will also explore the power of an apology.

Stuart F. Suskin
Attorney and Mediator
Stuart F. Suskin Mediation
Gainesville, FL

Tania Ogden
Attorney and Mediator
Florida Office of Judges of Compensation Claims
Fort Myers, FL

Adam Ross
Attorney and Mediator
Office of Judges of Compensation Claims
Lauderdale Lakes, FL

Michael E. Nebel
Attorney and Mediator
Law Offices of Michael E. Nebel, PA Orlando, FL


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