From the Kitchen Table to the Mediation Table: An Adjuster’s Perspective (Breakout Session 8)

8:30 – 9:30 am

Grand Ballroom 8A
Convention Level

Before the defense attorney, there is an adjuster who begins evaluating the case. Understanding the evaluation process and the perspective that the adjuster brings to a settlement negotiation (including mediation) can be critical to a successful resolution. Whether adjusters are actively involved in the mediation or operate behind the scenes, understanding the adjuster’s viewpoint on the value of a case can affect how a mediator handles the process and can often provide a key to opening the door to resolution.

Welcome and Introductions
Robin Caral Shaw, Attorney and Mediator
Chairperson PMI
Law Office of Robin Caral Shaw, PA
Boca Raton, FL

John Brooks, Attorney and Mediator
Office of Judges of Compensation Claims
Daytona Beach, FL

Paula Eatman, CWC, CWCL
Human Resources Department, City of Daytona Beach
Daytona Beach, FL

Pam Schlegel, ACA, CWCL
Cannon Cochran Management Services
Maitland, FL

Regina C. Cedeno, CLMP
Blackboard Insurance
New York, NY


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