Examining Medical Care Advancements for Today’s Injured Worker

1:00 – 2:00 pm

Crystal Ballroom J1
Convention Level

The medical care and recovery environment of an injured worker largely determines the outcome of a workers’ compensation claim. Effectiveness is driven by how quickly care is administered and the appropriateness of the treatment that is provided. Greater emphasis is being placed on providing more holistic treatment for an injured worker. The introduction of behavioral health specialists, pain specialists, and surgery nurses are being more widely adopted and embraced to improve experience and outcomes. Telehealth is making medical follow-up more convenient and increasing adherence to prescribed treatment plans. The importance of medical literacy is becoming better understood and there are increasing communications around treatment options, pre-existing conditions, current medications, and other factors that can impact recovery. When quality medical care is rendered, an injured worker is better able to focus on healing, recovery, and returning to an active and productive lifestyle.

Dr. Teresa Bartlett
Managing Director, Senior Medical Officer
Troy, MI

Michele Maffei
Director of Workers’ Compensation
Publix Super Markets
Lakeland, FL

Tara Acton
Claims Director & Counsel
Lumen Technologies
Broomfield, CO


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