Common Pitfalls of the Medicare Secondary Payer Process and How to Avoid Them – The View from CMS

2:00 – 3:00 pm

Crystal Ballroom G1
Convention Level

Sponsored by Medicare Advocacy Recovery Coalition (MARC)

Understanding the Medicare Secondary Payer (MSP) program is critical to anyone involved in the workers’ compensation and no-fault claim resolution process. But understanding the details of exactly how the program works, in what sequence, and why, is critical to successfully navigating any MSP claim. WCI is pleased to welcome a leading government contractor from the Commercial Repayment Center within the Centers for Medicare and Medicaid Services (CMS) whom has responsibility for management of the program. This presentation will explain the roles of each of the different CMS contractors that claim professionals will work with, and also will answer common questions from the regulated community. Join us as we hear from a prominent CMS contractor about the MSP program, what is involved, and how to efficiently navigate the claims resolution process.

Heather Sanderson
Chief Legal Officer
Franco Signor LLC
Bradenton, FL

Rose Arellano
Director of Healthcare Billing & Recoveries
Performant Corporation (current Commercial Repayment Center contractor)
Baltimore, MD

Cliff Connor
Vice President of Medicare Compliance
Gallagher Bassett Services, Inc
Bradenton, FL


View All Sessions