Adjuster Ethics: How to Avoid the Pitfalls of the “All about the Fee” Phenomenon

1:00 – 2:00 pm

Magnolia Ballrooms 1 – 3
Convention Level

Aggressive litigation tactics are getting more prevalent. As this panel of experts addresses an adjuster’s ethical obligations, they will concurrently walk the “path of fee resistance” in exhibiting how ethical compliance can support employer/carrier’s denial of attorney fee entitlement, while ethically providing a complete investigation and the provision of benefits payable.

Susan N. Marks, Attorney
McConnaughhay, Coonrod, Pope, Weaver & Stern, PA
Pensacola, FL

Jill Keene, CIC, CWC, CWCL
Claim Supervisor – Orlando Branch
Gallagher Bassett
Orlando, FL

Misty Bennett
Team Manager & Senior Claims Examiner
Broadspire Services
Tampa, FL

Kellie Chaloupka, CIC, AIC
Vice President of Claims
Summit Consulting
Lakeland, FL


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