Lessons Learned from Retiring Insurance Executives


At the 2016 PCI Annual Meeting, a panel of retiring insurance executives discussed lessons learned over their careers. The panel included:

Marguerite Tortorello – moderator
Terrance Cavanaugh – President and CEO – Erie Insurance Group
Kenneth Ciak – Vice Chairman – Ameriprise Auto and Home Insurance
Tad Montross – Retired CEO – Gen Re
J. Douglas Robinson – Chairman of the Board – Utica National Insurance Group

What keeps you up at night, then and now?

Where do you think the culture of the insurance industry should be moving?

What types of traits do executives need to look for in their management team to lead into the future?

How do you see the industry better marketing itself to Millennials to attract new talent?

How will technology impact our industry in the future?

What are your concerns around the regulatory environment?

What regulatory impact do you think the pending elections will have?

How do you see the distribution model changing?

What is one thing you wish you knew then that you know now?

The foregoing was originally published on Safety National's Conference Chronicles Blog and is reproduced here with permission of the author. No further republication is permitted without the author’s consent.

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