Monday, August 22, 2016

Breakout for Agents (Day 1)

Sponsored by National Council on Compensation Insurance (NCCI) 
& Florida Association of Insurance Agents (FAIA)
(Pre-Registration is required. Refer to Registration Form.)    

1:00 – 4:30 pm     
Crystal Ballroom H 
Convention Level
(Day 2 of this program is on Tuesday, August 23, 2016 beginning at 9:00 am in Crystal Ballroom J1.)
1:00 – 1:15 pm    
Welcome/Agenda Overview

Mona T. Carter
Senior Division Executive
National Policy Development
Boca Raton, FL
1:15 – 2:15 pm    
Workers’ Compensation Regulator Panel

Mona T. Carter
Senior Division Executive
National Policy Development
Boca Raton, FL

Andrew Sabolic
Assistant Director
Division of Workers’ Compensation
Florida Department of Financial Services
Tallahassee, FL

Honorable Paul H. Sighinolfi
Executive Director/Chair
Maine Workers’ Compensation Board
Augusta, ME

Dwight T. Lovan
Kentucky Department of Workers’ Claims
Frankfort, KY

Jeffrey C. Herwig
Maryland State Workers’ Compensation Commission
Baltimore, MD

Pauline M. Williams
Deputy Director - OWCA
Louisiana Workforce Commission
Baton Rouge, LA

This panel of regulators will discuss regulatory issues that will have an impact on agents doing business in the workers’ compensation marketplace.  With the constant changes in workers’ compensation trending, regulators are required to respond in different ways, unquestionably impacting how the agent deals with the interests of the employer in the oversight of its workers’ compensation program. No longer can the agent simply broker workers’ compensation coverage and consider his or her job complete.  Compliance with regulatory requirements of individual states is an absolute necessity for the insured employer and the agent has to be aware of these administrative processes and be willing to assist the employer who looks to the agent for help. More often than not, it is the agent to whom the insured employer turns in responding to questions related to their workers’ compensation program/coverage. This panel of regulators will discuss regulatory “hot issues” of which agents must be aware and with which to be willing to assist the employer/insured.
2:15 – 3:05 pm
Keynote Speakers - State of the WC Market

Mark Walls
Vice President Communications & Strategic Analysis 
Safety National
Founder of Work Comp Analysis Group
St. Louis, MO

Kimberly George
Office of the President, Corporate Development, M&A, Strategy, and Healthcare
Chicago, IL
3:05 – 3:15 pm    
3:15 – 4:15 pm    
Workers’ Compensation Industry Association Panel

Clarissa A. Preston, CIC
Agent Relations Executive
Boca Raton, FL

Panelists are representatives from:

Independent Insurance Agents & Brokers of America, Inc. (IIABA)
Bill Wilson , CPCU, ARM, AIM, AAM
Associate VP, Education & Research
Director, Big “I” Virtual University 
Nashville, TN

National Association of Professional Insurance Agents (PIA National)
Robert P. Page
President, Charles A. Page and Sons Insurance Agency
PIA National Past President
Houma, LA

National African-American Insurance Association (NAAIA)
Henry J. Pippins Jr., PhD, AU
Commercial Insurance Executive
NAAIA National Board Member
Indianapolis, IN

Latin American Association of Insurance Agencies (LAAIA) 
Jorge Peña, CPIA, PIAM
ASI Florida
LAAIA President of the Board
Miami, FL

Chinese American Insurance Association
George Y. Tsui, MBA, CPCU, ARM, ARe
Goyoto Consulting
CAIA President of the Board 
Blue Bell, PA

In creating a strong agent/employer relationship, it is incumbent upon the agent to know the concerns of the employer’s industry and how best to react to those concerns. It is especially important for the agent to appreciate future concerns and deal with them in advance of an event actually occurring. This association panel will discuss emerging concerns of employers that are successfully and unsuccessfully being addressed by different jurisdictions providing a “roadmap” for future action. The agent must be at the forefront in advising his or her customer as to the best way to respond to these developing issues. This “ears to the ground” panel knows what is going on nationwide and will share how they work with their agent members to be a resource they can depend on.
4:15 – 4:30 pm    
Wrap up and Q & A
4:30 pm    
Reception for Agents and Presenters 

Sponsored by Michigan Commercial Insurance Mutual