Monday, August 7, 2017

Breakout for Insurance Agents (Day 1)

Sponsored by National Council on Compensation Insurance (NCCI) 
& Florida Association of Insurance Agents (FAIA)
(Pre-Registration is required. Refer to Registration Form.)    


1:00 – 4:45 pm     
Crystal Ballroom H 
Convention Level

(Day 2 of this program is on Tuesday, August 8, 2017 beginning at 9:00 am in Crystal Ballroom J1.)
1:00 – 1:10 pm    
Welcome/Agenda Overview

Clarissa A. Preston, CIC
State Relations Executive
National Council on Compensation Insurance
New Orleans, LA 
1:10 – 2:10 pm    
Workers’ Compensation Regulator Panel

Dave Newell
Director of Education/Industry Relationship Manager
Florida Association of Insurance Agents
Tallahassee, FL 
Abbie Hudgens
Tennessee Bureau of Workers’ Compensation
Nashville, TN
Honorable T. Scott Beck
South Carolina Workers’ Compensation Commission
Columbia, SC
Honorable Frank R. McKay
Georgia State Board of Workers’ Compensation
Atlanta, GA
Paul Tauriello
Colorado Division of Workers’ Compensation
Denver, CO

Big Data, Cyber Security, Capital Adequacy and multi-jurisdictional issues are some of the topics discussed during the workers’ compensation regulators panel. Agents will learn what these topics mean to your policyholder and how the marketplace is adapting from a regulator’s point of view.
2:10 – 2:20 pm    
2:20 – 3:20 pm    
Agent’s Role in Claims

Steve Coonrod, Attorney
McConnaughhay, Coonrod, Pope, Weaver & Stern, PA
Tallahassee, FL
Bob O’Halloran
Senior Vice President of Claims
Summit Consulting, Inc.
Lakeland, FL  
Liz Alipio
Assistant Vice President
Zenith Insurance Company
Orlando, FL 
Randall T. Porcher, Attorney
Morgan & Morgan
Tallahassee, FL  

Does an agent have a role in the workers’ compensation claim process? Can agents bring value to the table in resolving a benefit dispute? Attending this breakout session will answer these questions to help agents better understand how important it is to be engaged before and after a compensable accident.
3:20 – 3:30 pm    
3:30 – 4:30 pm    
What Risk Managers want from Agents and What Agents want from Risk Managers?

Frank Pennachio
Oceanus Partners
Lutz, FL
Claude Revels
Revels and Associates
Glen St. Mary, FL 
Shannon Armstrong
Insurance Specialist - Risk Management
Risk and Benefits Management
School District of Palm Beach County
West Palm Beach, FL 

Kim Pilcher, MS, SPHR, SHRM-SCP
Director of Human Resources & Risk Management
City of Panama City
Panama City, FL

Do you deal with a risk manager? Would you like to? How do they view agents? What do agents want from a risk manager? Attend this breakout session to learn how risk managers and agents can work together, set expectations and provide the best environment in which to handle a workers’ compensation account.
4:30 – 4:45 pm    
Wrap up and Q & A