The Big Picture is Sustainability: Building and Maintaining Proactive Programs

Tuesday, August 21, 2018

7:45 – 12:00 pm
Crystal Ballroom H
Convention Level

7:45 – 8:00 am
Continental Breakfast
Breakfast Sponsors: Seltzer & Associates, CompEquip, Amramp, Sedgwick, and Workfinders USA

Moderator:
Maxine Topper
Executive Vice President
Physicians Health Center
Miami, FL

8:00 – 9:00 am
The Big Picture is Sustainability: Beyond the Team What’s Next?

Panel:
Margaret Spence
President and Chief Strategist
C. Douglas & Associates, Inc.
West Palm Beach, FL

Rosa Royo
Director of Workers’ Compensation
Miami Dade County Public Schools
Miami, FL

The burning question for every employer, will anyone listen once we’ve built the program? What are the critical steps to sustaining both employee and management compliance while serving everyones’ demands.

9:00 – 10:00 am
The Compliance Trifecta: “ADA, FMLA and Workers’ Compensation” – Pitfalls to Sustainability – Navigating Overlapping Leave Policies

Speaker:
Angelo Filippi, Attorney
Kelley Kronenberg, Attorneys at Law
Fort Lauderdale, FL

Learn how to avoid the pitfalls by managing the trifecta effectively. A well thought out written return to work program addresses four factors: (1) executable action plan; (2) consistently implemented to avoid protracted litigation; (3) avoid allegations of discriminatory and unfair practices; (4) evaluate federal and state laws. How does your program stack up?

10:00 – 11:00 am
The Sustainability Village – Build a Return to Work Team Today Because You Will Need Them Tomorrow

Moderator:
Margaret Spence
President and Chief Strategist
C. Douglas & Associates, Inc.
West Palm Beach, FL

Panel:
Tracey Radford
Vice President of Managed Care Client Services
Sedgwick CMS
Lake Mary, FL

Alicia Thompson
Director of Managed Care and Return to Work
Macy’s, Inc.
Cincinatti, OH

Laurence Coffey
Director of Integrated Disability Management
Reyes Holdings
Chicago, IL

Natalie Torres
Client Relationship Coordinator
Workfinders USA
Milwaukee, WI

Claude Seltzer
President
Claude B. Seltzer & Associates
Sunrise, FL

Your employee just reported an injury and someone said they can come back to work – who needs to be on the team? Learn from a TPA, employer, and vocational expert. Then find out what you can do if you don’t have a light-duty position available. We’ll explore alternative worksites as a key tool in sustaining light duty when all else fails.

11:00 – 12:00 pm
Return to Work Success Stories

Panel:
Sherri George
Senior Manager of Workers’ Compensation
SkyWest Airlines
St. George, UT

Christine Lawson
Vice President of Claims, Risk Control and Claim Advocacy Practice
Willis Towers Watson
Scottsdale, AZ

Tracey Radford
Vice President of Managed Care Client Services
Sedgwick CMS
Lake Mary, FL

Our final hour will include real-life examples of how the tools we have discussed resulted in a successful return to work. Each of these scenarios did not end as originally expected given the injury event but each illustrate the importance of knowing the resources available and staying flexible but timely in deploying. Our ultimate goal remains insuring that the wellbeing of the injured worker is accommodated.

• Injured worker physical and psychological barriers; what works to overcome and what doesn’t
• Organizational barriers to accommodation; getting buy-in for success
• Change agents; lessons learned and how they altered a global approach