Monday, August 20, 2018

1:00 – 3:15 pm
Grand Ballroom 7A
Convention Level

(Day 2 of this program is on Tuesday, August 21, 2018 beginning at 10:00 a.m. in Grand Ballroom 7A.)

Program Moderator:
Daniel T. Jaffe, Attorney
Rissman, Barrett, Hurt, Donahue, McLain & Mangan, PA
Tampa, FL

1:00 – 2:00 pm
The Intersection of Claims and Risk Finance/Management: Collision, Smooth Sailing, or an Accident Waiting to Happen

David Stills
Vice President, Global Risk Management
Walmart, Inc.
Bentonville, AR

Michele Adams
Vice President, Risk Management Services
Walt Disney World Resort
Orlando, FL

Marc Salm
Vice President, Risk Management
Publix Super Markets, Inc.
Lakeland, FL

Michael P. Fenlon
Sr. Director
UPS Global Risk Management
Atlanta, GA

Whether your company is large or small, insured or self-insured, self-administered or outsourced, what happens in the management of your casualty claims has a direct impact on your company’s finances and overall risk management program. We all strive for continual improvement in our claims and insurance programs – sometimes it succeeds, and sometimes there are unintended consequences. Hear from seasoned risk managers on their “lessons learned” in claims and risk management, and how to avoid unintended consequences to your broader risk financing and risk management programs. This program is for claims and risk professionals, attorneys, brokers, insurers, and service providers who strive to effectively manage their company’s and client’s casualty claims and total cost of risk.

2:00 – 2:15 pm

2:15 – 3:15 pm
Generating Innovation in Your Risk Management Program

Michele Adams
Vice President, Risk Management Services
Walt Disney World Resort
Orlando, FL

Joan Vincenz
Managing Director of Risk Management
United Airlines
Chicago, IL

Beth Randolph
Director of Claims and Risk Management
Automation Personnel Services
Birmingham, AL

In a world where disruption is the norm, businesses are often judged on their ability to push the edge in creativity, technology, and innovation. But exactly, how do risk management organizations generate new or fresh ideas? And, perhaps more importantly, how do they apply those ideas to create successful new products, services, businesses, and solutions for their clients and customers? In this session, you will hear from three distinguished risk professionals, who come from distinctly different businesses; they will share how they generate innovation in their risk management program. If you are looking to shake things up or challenge the status quo, this is a session you won’t want to miss.